Terms of Service

1. Introduction

Welcome to Startinbox.

Startinbox is the operating system for innovation programmes. Our platform helps accelerators, incubators, universities, governments, corporate innovation teams, foundations and development organisations manage startup applications, reviewer workflows, founder progress, programme outcomes and reporting.

2. Definitions

• Platform means the Startinbox software, applications and related services.
• Organisation means any company, institution, accelerator, incubator, university, government agency, foundation or other entity using Startinbox.
• Programme means any accelerator, incubation, innovation challenge, grant, fellowship or entrepreneurship initiative managed through Startinbox.
• Customer Data means all applications, founder information, reviewer comments, uploaded documents, reports, scores and programme information stored within Startinbox.
• User means anyone authorised to access the platform including administrators, reviewers, founders and programme staff.

3. Eligibility

• You must have legal capacity to enter these Terms.
• If you use Startinbox on behalf of an organisation, you confirm you have authority to bind that organisation.
• You agree to provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.

4. Description of Services

Startinbox provides software for managing innovation programmes, including but not limited to:

• Application collection and management.
• Reviewer assignment and evaluation workflows.
• AI-assisted application screening.
• Founder progress tracking.
• Milestone and cohort management.
• Outcome measurement.
• Reporting dashboards.
• Programme analytics.
• Collaboration tools.

5. Customer Responsibilities

• Maintain accurate account information.
• Protect login credentials.
• Manage user permissions responsibly.
• Ensure uploaded programme information is accurate and lawful.
• Obtain any required permissions or consents from programme participants.
• Use Startinbox only in compliance with applicable laws.

6. AI-Assisted Features

Some Startinbox features use artificial intelligence to assist with application screening, summaries, recommendations and reporting.

AI-generated outputs are advisory only and are intended to support human decision-making.

7. Customer Data & Intellectual Property

Customers retain ownership of all programme data submitted to the platform.

Startinbox retains ownership of the software, source code, workflows, documentation, trademarks, branding and underlying technology.

By using the platform, you grant Startinbox the limited rights necessary to host, process, store and display Customer Data solely for the purpose of providing the Services.

9. Platform Availability

We strive to maintain high platform availability, however maintenance, updates, security events and circumstances beyond our control may occasionally interrupt service.

We may modify, improve or discontinue features as the platform evolves.

10. Fees & Billing

Certain Startinbox services may require payment. Pricing varies based on programme size, deployment requirements, features, integrations, and support.

Unless otherwise agreed in writing, all fees are due in accordance with the applicable subscription or service agreement.

Payments are processed through trusted third-party payment providers. Startinbox does not store complete payment card details.

11. Confidentiality

Innovation programmes often involve confidential applications, business ideas, reviewer assessments, investment decisions and commercially sensitive information.

Both Startinbox and its customers agree to treat confidential information appropriately and use it only for purposes related to the operation of the platform and the relevant programme.

• Reviewer comments remain confidential.
• Founder applications should only be viewed by authorised users.
• Programme documents must not be shared without permission.
• Confidential information may only be disclosed where legally required or authorised by the customer.

12. Privacy

Your use of Startinbox is also governed by our Privacy Policy, which explains how we collect, process, store and protect personal information.

By using Startinbox, you acknowledge that you have read and understood our Privacy Policy.

13. Beta Features & Platform Evolution

Startinbox is an evolving platform. From time to time, we may introduce preview or beta features for evaluation purposes.

Beta features may change, be discontinued, or operate with reduced functionality compared to generally available features.

We may improve workflows, user interfaces and platform capabilities while preserving customer data wherever reasonably possible.

14. Limitation of Liability

Startinbox is provided on an "as available" and "as is" basis.

To the maximum extent permitted by law, Startinbox shall not be liable for indirect, incidental, consequential, special or punitive damages arising from the use of the platform.

Our total liability for any claim relating to the Services shall not exceed the fees paid by the customer during the twelve (12) months preceding the event giving rise to the claim.

15. Suspension & Termination

We may suspend or terminate access to Startinbox where reasonably necessary, including where:

• These Terms are violated.
• Required fees remain unpaid.
• Fraudulent or unlawful activity is detected.
• The security of the platform is threatened.
• The platform is used in a manner that may harm other users.

Customers may discontinue their use of Startinbox at any time, subject to any applicable subscription agreement.

16. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, without prejudice to any mandatory consumer protection or data protection rights that may apply in other jurisdictions.